rich wrote:
Hate to offer sour notes, but they seem deserved.
My experiences with Eckerd in Georgia & Tennessee---easily the worst chain hands down. Non-existent service, poorly stocked crowded stores, etc. A friend from grad school worked in their upper management for a while in the 80s and 90s and thought they were incompetent and treated employees shabbily. The Pennsylvania stores were better run, at least historically. The Atlanta stores tend to be in 2nd rate locations and even the newer, better located ones are devoid of customers. Coutu did okay in the Northeast with Duane Reade, but they must have realized what a mistake they made buying these stores. Rite Aid is making only shaky progress, itself, and seems likely to sink itself with this merger.
I have a totally opposite experience with Eckerd in Florida. But Florida is a completely different world from the rest of the south.
To be fair, I think the whole "chain" drug store/pharmacy market in Georgia was kinda bad well into the 1990's.
When I moved here in 1994 your best options were those in Supermarkets (Kroger), Wal-mart (before the Supercenter explosion) and then brand new Publix. Or rapidly disappearing discount stores like PharMor, Freds, "Drugs 4 Less". (Fred's is growing mainly in small towns) Then the explosion of the free standing stores began with the mergers and buyouts.
We lost names like Big B and Revco and gained a new CVS on every corner with Walgreens closely behind. Then Eckerd was left bringing up the rear and lost great opportunities to build in nicer areas. As for Rite-Aid in this area, they never even tried to compete and the two Rite Aid stores I know of within 50 miles are merely taking up space.
I don't want to sound gloomy but I do see myself someday talking about "former Rite-Aids that were former Eckerd's". Likely sooner than later.